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  • Are the shirts true to size?
    Shirts are true to size unless otherwise noted in the product description on the product page.
  • Are taglines an additional cost?
    Customize your PSSITA™ swag with your city, state, lounge, brand, etc. here for no additional cost. Tag lines are limited to 16 characters due to font size and space. If you have a question about a tag line longer than 16 characters, contact us at info@shopPSSITA,com. Please note: custom orders are subject to price increases.
  • What is the turnaround for orders?
    All items are made to order and require a production time of 5-10 business days.
  • What is the largest size offered?
    PSSITA™ apparel is available in a variety of size options, from Medium to 5XL.
  • Can I order shirts that are not shown on this site?
    This site contains the current, available PSSITA ™ inventory. If you have a question regarding a color not shown on www.shopPSSITA.com or are interested in custom color combinations, please contact us at info@shopPSSITA,com. Please note: custom orders are subject to price increases.
  • Whats brands are the shirts?
    SSITA™ utilizes several brands to offer high-quality apparel such as Gildan, Next Level, Port & Company and more.
  • Are you able to add logo or other decorations?
    Customize your PSSITA™ swag with your city, state, lounge, brand, etc. here for no additional cost. Tag lines are limited to 16 characters due to font size and space. If you have a question about a tag line longer than 16 characters or a custom design, contact us at info@shopPSSITA,com. Please note: custom orders are subject to price increases.
  • How do I know if you have stock available?
    This site contains the current, available PSSITA ™ inventory. If an item is unavailable, it will be labeled “Out of Stock”. If you have a question regarding a color not shown on www.shopPSSITA.com or are interested in custom color combinations, please contact us at info@shopPSSITA,com. Please note: custom orders are subject to price increases.
  • Can I order samples?
    At this time, we do not offer samples. If you have a question regarding specific product details, please contact us at info@shopPSSITA,com.
  • Is there a minimum required to order?
    The PSSITA ™ website makes it easy to order online, and you are welcome to order as much or little as you would like!
  • Can I cancel, add or change items on my order?"
    If you need to cancel, add or change items in your order, please contact us at info@shopPSSITA.com.
  • What payment methods do you accept?
    We accept MasterCard, VISA, American Express, Discover and PayPal.
  • How much is shipping?
    Shipping is one flat rate of only $9.99! For priority shipping, there is an additional charge of $7.99. You can mix and match all of our apparel and accessories! Due to increased demand, COVID-19 required work guidelines and shipping carrier delays, shipments from our network may experience some delays. We appreciate your understanding and apologize for any inconvenience.
  • Do you offer upgraded shipping options?
    Yes! We have added a priority shipping method that allows for customers to receive packages faster. At checkout, simply check the priority shipping box ($7.99).
  • How will I be notified when my order ships?
    After your order ships, please allow up to 48 hours for your tracking number to be updated. You may log into your account to check for tracking information as it becomes available. You may log into your account to check for tracking information as it becomes available.
  • Do you ship to Alaska/Hawaii and Internationally?
    Yes, we ship to our customers in Alaska/Hawaii. Unfortunately, we do not ship internationally.
  • After my order is placed, when is it shipped out?"
    All items are made to order and require a 5-10 business day production time. After your order ships, please allow up to 48 hours for your tracking number to be updated. You may log into your account to check for tracking information as it becomes available. Due to increased demand, COVID-19 required work guidelines and shipping carrier delays, shipments from our network may experience some delays. We appreciate your understanding and apologize for any inconvenience.
  • I am local, can I come pick up my order?"
    At this time, we do not offer local pick up in our network.
  • How do I check tracking or status of an order?
    All items are made to order and require a 5-10 business day production time. Orders will be updated when they have shipped. After your order ships, please allow up to 48 hours for your tracking number to be updated. You may log into your account to check for tracking information as it becomes available. If you are unable to determine the status of your order online, please let us know and we will let you know where your order is in production. Please include your order number faster service.
  • What if there is a problem with my delivery?
    We want all customers to be 100% satisfied with their purchase, if you have an issue please contact us at info@shopPSSITA.com. If tracking shows that your item was delivered, but you haven’t received it, contact us at info@shopPSSITA.com. We recommend also contacting the shipping carrier directly.

FAQ

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